Last updated on: 22-02-2024
Please review our Returns and Refunds Policy below:
- Seller’s Store Policy:
- Each seller on our platform has their own unique returns and refunds policy.
- Buyers must adhere to the specific policy set by the seller from whom they made their purchase.
- Before making a purchase, we encourage buyers to review the seller’s store policy, which can typically be found on the seller’s store page or product listing.
- Initiating a Return:
- If you wish to initiate a return, please follow the instructions outlined in the seller’s store policy.
- Contact the seller directly to request a return authorization and obtain any necessary instructions or forms.
- Return Eligibility:
- Returns are typically accepted within a certain timeframe specified by the seller.
- Items must be returned in their original condition, unused, and with all original packaging and tags intact, unless otherwise specified by the seller.
- Refund Process:
- Once the seller receives and inspects the returned item, they will initiate the refund process according to their store policy.
- Refunds may be issued in the original form of payment or as store credit, depending on the seller’s policy.
- Exceptions:
- Some sellers may have specific exceptions to their returns and refunds policy, such as final sale items or customized products.
- Please review the seller’s store policy for any exceptions or special considerations.
- Dispute Resolution:
- In the event of a dispute between the buyer and seller regarding a return or refund, we encourage open communication and cooperation to reach a resolution.
- If necessary, our customer support team is available to assist with dispute mediation.
- Seller Communication:
- Buyers are encouraged to communicate directly with the seller regarding any questions or concerns about returns and refunds.
- Sellers are expected to respond to buyer inquiries promptly and provide clear and helpful guidance throughout the return process.
By making a purchase on our platform, you acknowledge and agree to adhere to the returns and refunds policy set forth by the seller from whom you make your purchase. If you have any questions or need assistance, please don’t hesitate to contact us.