Last updated at 22-02-2024
Welcome to our online marketplace. Before you start selling, please review the following terms:
- Seller Eligibility:
- Authorized Retailers: Only authorized retailers are permitted to sell on our platform. You must be able to provide proof of authorization upon request.
- Product Listings:
- Accurate Descriptions: Provide clear and accurate descriptions of your products or services, including any relevant details, specifications, and conditions.
- Pricing: Sellers must list products below their retail price. Our platform is dedicated to offering customers the best value, and competitive pricing is essential to maintaining this standard.
- Prohibited Items: Do not list items that are prohibited by law or violate our community guidelines.
- Pricing and Payment:
- Payment Processing: We handle payment processing on your behalf. You agree to abide by our payment policies and fees.
- Order Fulfillment:
- Fulfillment Responsibility: Sellers are responsible for order fulfillment, including packaging, shipping, and delivery.
- Shipping: Ensure prompt shipping and provide accurate shipping information to buyers.
- Customer Communication: Maintain open communication with buyers regarding order status, shipping updates, and any issues that may arise.
- Returns and Refunds:
- Refund Policy: You must have a clear refund policy that complies with applicable laws and regulations.
- Handling Returns: Handle returns and refunds promptly and fairly, in accordance with your stated policy.
- Seller Conduct:
- Professionalism: Maintain professionalism in all interactions with buyers and our platform.
- Compliance: Adhere to our terms of service, policies, and guidelines always.
- Intellectual Property Rights:
- Respect Copyrights: Do not infringe upon the intellectual property rights of others. Ensure that you have the necessary rights to sell the products or services you list.
- Dispute Resolution:
- Dispute Resolution: We encourage you to resolve any disputes with buyers amicably. In the event of unresolved disputes, we may step in to help mediate.
- Termination of Account:
- Account Termination: We reserve the right to suspend or terminate your seller account if you violate our terms or engage in prohibited activities.
By selling on our platform, you agree to abide by these terms and any additional policies or guidelines provided by us.
FREQUENTLY ASKED QUESTIONS
To become a seller on Anaxian, simply navigate to the “Sell” or “Start Selling” option on our homepage. Follow the prompts to create your seller account by providing necessary information such as your name, email, and contact details.
Listing an item for sale on Anaxian is straightforward. Once logged in, click on the “Sell” or “List Item” button, and fill out the required details about your item including title, description, price, and photos. Then, select the appropriate category and set any additional options such as shipping preferences.
Anaxian charges a small fee for each successful transaction. These fees may vary based on factors such as the category of the item, its selling price, and any additional features or services selected. You can find detailed information about our fees on our website.
You can manage your listings by logging into your seller account and accessing the “My Listings” or “Seller Dashboard” section. From there, you can view, edit, or delete your listings, as well as track their performance and sales history.
Anaxian offers various payment methods for receiving payments from buyers, including direct bank transfers, PayPal, and other secure online payment services. You can set your preferred payment methods in your seller account settings.
As a seller, you’re responsible for shipping and delivering sold items to buyers. You can choose your preferred shipping methods and carriers, and set shipping rates based on factors such as item size, weight, and destination. Make sure to provide accurate tracking information to buyers to ensure a smooth delivery process.
Yes, Anaxian offers seller protection to safeguard your transactions. We have policies and measures in place to help protect sellers against fraudulent buyers and unauthorized transactions. However, it’s important to adhere to our seller guidelines and provide accurate descriptions of your items to qualify for seller protection.
If a buyer requests a return or refund for an item, you can manage the process through your seller account. Review the reason for the return/refund request and follow our guidelines for handling returns and issuing refunds accordingly. Providing excellent customer service during return/refund processes can help maintain positive seller ratings and reputation.
You can track your sales and earnings by accessing the sales reports and analytics available in your seller dashboard. These tools provide insights into your performance, including sales trends, revenue, and customer feedback. Use this information to optimize your selling strategies and improve your business on Anaxian.
To optimize your listings for better visibility and sales on Anaxian, make sure to use clear and descriptive titles, high-quality photos, and detailed item descriptions. Price your items competitively, offer promotions or discounts when possible, and provide excellent customer service to encourage positive feedback and repeat business. Additionally, consider utilizing sponsored listings or advertising options available on Anaxian to increase exposure for your listings.